WIC-POWER PRIVACY POLICY

Effective Date: February 11, 2026

1. Who We Are

Guangdong Wic-Power New Energy Co., Ltd.("Wic-power", "we", "our", or "us") is a company specializing in battery energy storage solutions.

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), we act as a Data Controller.

Website: https://www.wic-power.com
Email: [email protected]

2. Legal Basis for Processing (GDPR Requirement)

We process personal data under the following legal bases:

· Consent – when you subscribe to newsletters or accept cookies.

· Contractual Necessity – when processing orders or responding to inquiries.

· Legitimate Interest – to improve our services and prevent fraud.

· Legal Obligation – where required by applicable law.

3. Information We Collect

3.1 Personal Information

· Name

· Email address

· Phone number

· Company name

· Shipping / billing address

· Payment information

3.2 Automatically Collected Information

· IP address

· Browser type

· Device information

· Pages visited

· Referring URLs

· Log data

4. Cookies and Tracking Technologies (GDPR & ePrivacy Compliant)

We use cookies for:

Essential Cookies

Required for website functionality.

Analytics Cookies

Used to analyze traffic and improve performance (e.g., Google Analytics).

Marketing Cookies

Used to measure campaign effectiveness and deliver relevant communications.

Users in the European Economic Area (EEA) will be presented with a cookie consent banner allowing them to:

· Accept all cookies

· Reject non-essential cookies

· Customize preferences

· You may withdraw consent at any time via our Cookie Settings panel.

5. How We Use Your Data

We use personal data to:

· Respond to inquiries

· Process transactions

· Send marketing communications (with opt-in consent)

· Improve website functionality

· Comply with legal obligations

· Detect and prevent fraud

6. Data Sharing

We may share data with:

· Email service providers (e.g., Mailgun, SendGrid)

· Payment processors

· Hosting providers

· Analytics providers

· All third parties are contractually bound by Data Processing Agreements (DPAs)

. We do not sell personal data.

7. International Transfers

If personal data is transferred outside the EU/EEA, we rely on:

· Standard Contractual Clauses (SCCs)

· Adequacy decisions

· Other lawful safeguards

8. Data Retention

We retain personal data only as long as necessary:

· Inquiry data: up to 3 years

· Marketing data: until consent withdrawal

· Transaction records: as required by law

9. Data Security

We implement:

· SSL encryption

· Access controls

· Regular security audits

· Employee confidentiality agreements

· In the event of a data breach, we will notify relevant supervisory authorities and affected individuals as required by GDPR.

10. Your Rights (GDPR & CCPA)

If you are located in the EU, UK, or California, you have the right to:

· Access your personal data

· Request correction

· Request deletion

· Restrict processing

· Data portability

· Withdraw consent

· Object to processing

· California residents also have the right to:

· Know what categories of data we collect

· Request deletion

· Opt out of sale (we do not sell data)

· Requests can be submitted to: [email protected]

11. Children’s Privacy

Our services are not directed to individuals under the age of 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Information

Guangdong Wic-Power New Energy Co., Ltd.
Jiajiahao Business Building, Shennan Avenue
Nanshan District, Shenzhen, China

Email: [email protected]
Phone: +86-15012679856